# Shopify fixes, customization and bug fixing

> Bug fixes, new sections and theme customization for your Shopify store, from R$ 150. Simple tweaks are usually done the same day.

Something broke, disappeared or is missing from your store? We fix it fast. We fix bugs, build new sections and customize your Shopify theme, without touching the live store until you approve.

## What we fix

- **Bug fixes:** A buy button that vanished, a cart that won't open, a variant that doesn't switch the photo, a layout that breaks on mobile.
- **New sections:** Banners, carousels, size charts, FAQs, testimonials and other sections custom-built for your theme.
- **Theme customization:** Colors, fonts, spacing, menu, footer and product page adjusted to your brand.
- **Apps and integrations:** App installation and setup, and app conflicts that break the store or slow it down.
- **Issues after an update:** Whatever stopped working after a theme update or a new app install.
- **Pages and copy:** Store pages, policies and content changes the theme editor won't let you make.

_Don't see your case on the list? Send us a message: if it's on a Shopify store, we can most likely fix it._

## How it works

1. **You describe it:** Send us the page link and, if you can, a screenshot or video of the issue on WhatsApp.
2. **Price and timeline:** We reply with the price and timeline before we start.
3. **Fix on a draft:** We make the fix on a copy of your theme, without touching the live store.
4. **You review and publish:** You check the preview and publish when you're happy.

## Timeline and pricing

Fixes and customizations start at R$ 150 (Brazilian reais), and we can quote in your local currency on request. Simple tweaks are usually done the same day; medium and complex ones take 1 to 2 business days. You get the price and timeline for each request before we start. [Message us on WhatsApp](https://api.whatsapp.com/send?phone=5511989021069&text=Hi!%20I%20need%20a%20fix%20on%20my%20store.) and tell us what is going on.

If there are many tweaks and the store needs a bigger change, a [rebrand](https://www.dashotimiza.com/en/shopify-rebranding) may work better. If the problem is speed, see our [speed optimization](https://www.dashotimiza.com/en/shopify-speed-optimization).

## Why Dash

- **#1** in Brazil on the official Shopify Partner Directory
- **5.0 ★** from 142 merchant reviews
- **1,000+** e-commerce stores served
- **2022** official Shopify Partners since January
- https://www.shopify.com/partners/directory/partner/dash-otimiza

## Frequently asked questions

### How much does a Shopify fix cost?

Fixes and customizations start at R$ 150 (Brazilian reais). The price depends on what needs to be done, and you get the price and timeline before we start.

### How long does it take to fix a Shopify bug?

Simple tweaks are usually done the same day; medium and complex ones take 1 to 2 business days.

### Do you work on my live store?

No. The fix is made on a copy of your theme (an unpublished draft). You review the preview and publish when you're happy.

### Do you work with any Shopify theme?

Yes. We work with free and paid themes from the Shopify Theme Store and with custom-built themes.

### How do I request a fix?

Send us the link to the page with the issue on WhatsApp and, if you can, a screenshot or video. We reply with the price and timeline.

### My store got slow after installing apps. Can you fix it?

Yes. App conflicts and too many apps are among the most common causes of a slow store. To look at the whole store, see our [speed optimization](https://www.dashotimiza.com/en/shopify-speed-optimization) or run the [free speed test](https://www.dashotimiza.com/en/tools/shopify-speed-test).

## Contact

- WhatsApp: +55 11 98902-1069 (https://api.whatsapp.com/send?phone=5511989021069)
- E-mail: contato@dashotimiza.com
- Instagram: https://www.instagram.com/dashotimiza/
- YouTube: https://www.youtube.com/@dashotimiza
- Shopify Partner Directory: https://www.shopify.com/partners/directory/partner/dash-otimiza

## Other languages

- Português: https://www.dashotimiza.com/ajustes-e-personalizacao-shopify
- Español: https://www.dashotimiza.com/es/ajustes-y-personalizacion-shopify